Privacy Policy
These Privacy Policy explain the rules that apply when you use EasySellPhone.com or request an estimate, inspection, pickup or purchase service from us.
Last updated: 10 September 2026
Clear Information
Our privacy practices are presented in clear, readable sections.
Purpose-Limited Use
Information is used for enquiries, verification, appointments and transactions.
Device Data Safety
Customers should back up data and erase devices before handover.
Privacy Requests
Contact us to ask about access, correction or deletion where applicable.
1. Who We Are
By accessing EasySellPhone.com, submitting device details, requesting an estimate, arranging an appointment or completing a sale, you agree to these Privacy Policy. If you do not agree, please do not use the website or services.
Easy Sell Phone is operated by LLC. References to “Easy Sell Phone”, “we”, “us” or “our” mean that legal entity. References to “you” or “seller” mean the person or organization offering a device to us.
2. Information We May Collect
We may collect your name, phone number, email, address or pickup location, appointment details and messages. For valuation and transactions, we may collect device category, brand, model, specifications, condition, accessories, photos, serial or IMEI information, ownership or identity verification information and agreed offer/payment records.
Technical information may include IP address, browser/device information, pages visited, referral data and cookie or analytics information. Please do not send passwords, unnecessary personal files or sensitive information through ordinary enquiry channels.
3. Why We Use Personal Information
We use information to respond to enquiries, prepare estimates, identify devices, schedule and complete inspections or pickups, verify ownership and eligibility, process agreed transactions and payments, provide support, prevent fraud, secure our services, keep business records and meet legal or regulatory obligations.
We may also use aggregated or de-identified information to understand service demand and improve the website.
4. Legal Grounds and Consent
Depending on the interaction and applicable law, processing may be necessary to take steps at your request, perform or document a transaction, comply with law, protect legitimate business and security interests, or rely on your consent. Where processing depends on consent, you may withdraw it for future processing, subject to legal and record-retention requirements.
5. Device Contents and Your Responsibilities
Before handing over a device, back up anything you wish to keep, sign out of accounts, disable tracking and activation locks, remove SIM and memory cards and erase personal content. Do not rely on us as your backup provider.
Inspection may require access to basic settings or functions. If you leave information on a device, we may take reasonable steps to erase it during processing, but you remain responsible for preparing the device before handover.
6. How We Share Information
We may share information only as reasonably necessary with authorized staff, pickup representatives, IT/hosting and security providers, communications and analytics services, professional advisers, payment or record-processing providers and competent authorities where legally required.
Service providers should handle information only for the relevant service and under appropriate confidentiality or security arrangements. We do not claim to sell your personal information as a separate commercial product.
More About Your Privacy
Open each section below for more information about how personal data is handled.
Our website may use essential cookies and similar technologies needed for security and functionality. Analytics or marketing tools may also be used where configured and permitted. You can control many cookies through your browser; disabling some may affect website functions.
We keep personal information only as long as reasonably needed for enquiries, appointments, completed or proposed transactions, accounting, fraud prevention, dispute handling and legal obligations. Retention periods vary by record type; information may be deleted, anonymized or securely archived when no longer required.
We use reasonable administrative, technical and physical safeguards appropriate to the nature of the information. No website, email, messaging service or storage system can be guaranteed completely secure. Contact us promptly if you believe information sent to us has been compromised.
Some hosting, communications, analytics or technology providers may process information outside the UAE. Where applicable, we take reasonable steps to use providers and safeguards appropriate to the transfer and the services involved.
Subject to applicable law and verification, you may ask whether we hold personal information about you and request access, correction, deletion, restriction, objection or withdrawal of consent where the relevant right applies. Some information may need to be retained for legal, transaction, fraud-prevention or dispute purposes.
Our service is intended for adults who can legally enter into a device-sale transaction. We do not knowingly seek personal information from children for completing purchases. A parent or legal guardian should contact us if information was submitted by a child.
Our website may link to third-party websites, maps, social networks or messaging services such as WhatsApp. Their privacy practices are governed by their own policies. Information sent through a third-party channel is also processed by that provider.
We may update this Privacy Policy when our practices, tools or legal obligations change. The revised version will be posted with a new “Last updated” date. For privacy questions or requests, email easysellphone@gmail.com or call/WhatsApp +971 58 134 0654.
Questions About Your Privacy?
Contact us if you have a privacy question, want to make a request or believe information needs to be corrected. We may ask for reasonable verification before acting on a request.
Phone / WhatsApp: +971 58 134 0654
Email: easysellphone@gmail.com
Address: Al Souq Al Kabeer, Shop #7, near Sheba Electronics, Al Fahidi Street, Meena Bazaar, Bur Dubai, UAE