Frequently Asked Questions

We buy used and new smartphones, iPhones, Samsung phones, laptops, MacBooks, tablets, iPads, smartwatches, earbuds and gaming consoles. Final eligibility and price depend on the model, condition and ownership verification.

Yes. We arrange professional collection from homes, offices, hotels and other suitable locations across Dubai and, subject to scheduling, the wider UAE. Confirm your location when requesting a quote.

Many eligible Dubai collections can be arranged quickly, and our goal is to complete inspection and payment in around 30 minutes after the agent arrives. Actual timing can vary by location, traffic, device quantity and verification.

Select your device category and share its brand, exact model, storage or specifications, condition, accessories and any faults. We will provide an initial estimate before arranging collection.

The first quote is an estimate based on the information you provide. The final offer is confirmed after our specialist physically checks the model, condition, functionality, serial or IMEI details and included accessories.

We consider brand, model, age, storage, RAM or specifications, physical condition, battery and functional status, market demand, warranty, box and accessories. Accurate information helps us provide a closer initial estimate.

For an approved sale, payment is completed at collection after inspection and your acceptance of the final offer. The available payment method may be cash or another agreed method, subject to applicable verification and transaction requirements.

Standard eligible collection is normally free within our service area. If a location, timing or bulk request requires special arrangements, our team will confirm any conditions before the appointment.

Yes, we may buy devices with cracked screens, weak batteries, cosmetic damage or certain faults. Please disclose all issues when requesting a quote. Devices that are locked, reported lost or unlawfully owned are not accepted.

In many cases, yes. A box, charger, receipt and original accessories can improve the offer but may not be mandatory. Tell us exactly what is included so the estimate is accurate.

We may request a valid Emirates ID, passport or another acceptable ID, plus proof of ownership where appropriate. This protects customers and helps us follow responsible purchasing and fraud-prevention procedures.

Yes. Back up your data, sign out of iCloud or Google accounts, disable Find My or activation locks, remove SIM and memory cards, and perform a factory reset. Our team can guide you, but you remain responsible for backing up important data.

No. The device must be legally owned and free from iCloud, Google, activation, carrier, finance or lost/stolen restrictions before the sale can be completed.

Yes. We accept bulk enquiries from individuals, offices, retailers and companies. Share an inventory list with model, quantity, condition and specifications so we can arrange an efficient assessment and collection.

Please provide the brand, exact model, processor, RAM, storage, screen size, battery condition, graphics details where relevant, charger availability and any faults. For MacBooks, include the year or model identifier.

Yes. We consider Apple Watch, Samsung Galaxy Watch and other eligible brands. Before collection, unpair the watch, remove account locks and include the charger or straps if available.

Yes. We may buy eligible AirPods, wireless earbuds, PlayStation, Xbox, Nintendo and related consoles. Pairing locks should be removed, and controllers, cases, cables or boxes should be listed in your request.

It can change if the device model, specifications, condition, functions, lock status or accessories differ from the details originally supplied. You are free to accept or decline the revised offer before completing the sale.

No. Requesting an estimate does not force you to sell. The transaction is completed only when you accept the final inspected offer and satisfy the required ownership and identity checks.

Call +971 58 134 0654, email easysellphone@gmail.com, or use the WhatsApp button on the website. Share your device details and UAE pickup location for faster assistance.